Communication

Challenging
Challenging
This document introduces challenging as an advanced counselling skill used to identify discrepancies and facilitate client progress, whilst emphasising the importance of supervised practice before application.
Summarising
Summarising
This document examines summarising as a counselling skill for condensing session content, identifying themes, and providing structure to therapeutic conversations for client progress.
Reflecting
Reflecting
This document explores reflecting as a counselling skill for helping clients feel understood by reflecting their feelings and using mirroring techniques to build rapport.
Questioning
Questioning
This document explores questioning as a core counselling skill, covering open-ended and closed-ended questions, specialized question types including leading questions and rhetorical questions, funnelling techniques, and understanding client response patterns in therapeutic contexts.
Active Listening
Active Listening
This document examines active listening as a core counselling skill introducing the S.O.L.E.R. framework for non-verbal attention and exploring the three dimensions of listening that enable counsellors to understand clients fully.
Paraphrasing
Paraphrasing
This document explores paraphrasing as a core counselling skill and academic writing technique, covering methods for rephrasing client messages, avoiding plagiarism, and developing effective paraphrasing strategies.
Recognising Sympathy
Recognising Sympathy
This document distinguishes sympathy from empathy in counselling practice exploring how to recognize sympathetic responses and replace them with empathetic approaches that maintain therapeutic focus on the client's experience.
Empathetic Understanding
Empathetic Understanding
This document explores empathetic understanding as a core counselling skill distinguishing it from sympathy and examining its critical role in the therapeutic relationship, particularly in bereavement counselling contexts.